Shipping policy

Thank you for visiting and shopping with us. The following terms and conditions outline our shipping policy.

Shipment Processing Time

All in-stock orders are processed and shipped same or next business day from our facility. Orders are not shipped or delivered on weekends or statutory holidays.

Processing times apply only to items that are currently in stock. In the event of unexpected delays due to inventory discrepancies or operational issues, we will notify you as soon as possible.

Shipping & Delivery

We ship orders across Canada using reliable carriers to ensure timely and secure delivery. Delivery times may vary depending on destination and carrier service. While we work hard to meet estimated delivery timelines, delivery delays can occasionally occur due to factors outside our control.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information is typically active within 24 hours of shipment.

Customs, Duties, and Taxes

We are not responsible for any customs duties, taxes, or fees that may be applied to your order. Any charges imposed during or after shipping are the responsibility of the customer.

Damages

Discount Auto Supply is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim.

Please retain all packaging materials and damaged items before filing a claim.